Add a discussion forum to your web site! Allaire's Forums provide an integrated, easy-to-manage solution for designing and managing group discussions. Already used by many popular web sites, features include:
Technical Support Department
No technical or customer support center web site should be without an open discussion forum. Forums provide on-line (like e-mail) discussions between your support staff and customers. And, because every message is archived, future visitors can search for answers to their questions in previous conversations, saving on your support effort and long-distance phone charges.
Community Discussions
The web site forum is great for moving already public discussions onto the Internet. Community and government organizations who regularly interface with the public will find forums a natural evolution of their current functions.
Departmental Meetings
Alternately, forums can be used inside your organization by departments and groups that regularly brainstorm new ideas. Unlike the traditional office meeting, attendees are permitted to visit at their leisure and perhaps to participate while travelling or from home.
